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Many motorists lucky enough never to have had an accident are unaware of the process involved in repairing a vehicle after a crash. If you are insured with a company that lists Collision Repair Association members as its preferred repairers, the process is simple and thorough. In the past, motorists had to visit two or three repairers for a list of quotes that would then go to the insurer to decide which one to use, if any. Most major insurers today use Collision Repair Association members, knowing that quotes from those companies will be fair and the repairs undertaken to a high professional standard. |
Steps To Fixing A Vehicle| • | A driver damages his vehicle and notifies the insurance company, then arranges to have the vehicle towed to the customers preferred repairer. |
| • | The repairer prepares a quote, taking a digital photo of the damage and sends it to the insurer. If the damage is extensive, an assessor may be called in to give an independent evaluation and decide which repairs, if any are appropriate. |
| • | The insurance company receives the figures and approves the work. All this may take less than three days. |
| • | Once the repairer receives approval, work begins and skilled staff bring the vehicle back to its pre-crash condition, ensuring strict safety tolerances for body repairs are matched so the vehicle is absolutely roadworthy. Paints are carefully matched using computer technology to prepare the right colours. |
| • | Once the panel and paintwork is complete, the client collects the vehicle. If the work has been a major, the repair may be verified by an assessor first. |
| • | The repairer bills the insurer for the work and the client pays the repairer whatever the excess may be relevant under the policy. |